Website Privacy Policy statement.

Last updated 25th May 2018

Introduction:

Olivia Rose Bow-tique (referred to throughout as ‘we’ or ‘us’ or our’) respects the privacy of our users and we along with yourselves care how your information is used. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website www.oliviarosebow-tique.co.uk or any other platform linked to Olivia Rose Bow-tique.
https://m.facebook.com/oliviarosebowtique/
https://www.instagram.com/oliviarosebowtique/

Please read this Privacy Policy thoroughly and carefully before continuing to access and use the website.
In doing so and continuing to use the website or purchasing from the website, you are consenting to the terms of the practice we outline in this Privacy Policy. Please do not access the site if there are any or all areas in which you do not agree with.

Olivia Rose Bow-tique reserve the right to make changes to this Privacy Policy at any given time and for any reason. You can check to see if any changes have been made by viewing “last updated” and the date showing in this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the site after the date such revised Privacy Policy is posted.

Personal Data collection:
1. We may collect personal data from yourself from different platforms. These are as follows:
1.1 When you set up a user section of the website which may include your name, telephone number, address and email. You choose whether or not to set up this user login when you access the site. Data is stored at your own request to enable you to login and have all details readily available when purchasing products. You are able to to remove your data at any time and it is not shared with any third parties for marketing purposes.
1.2 From yourself when you purchase a product from us. This will include your contact details to enable your order to be dispatched to your address
1.3 From you when you contact us with an enquiry through our platforms or in response to your enquiry. All communication is deleted as soon as the enquiry is fulfilled / resolved
1.4 Any information not stored online, for example tracking details on postal receipts will be kept in a locked secure place and not accessible to anybody other than us for the necessary time scale needed.

Personal data and how it is used.
2. Processing personal data of customers is a necessary part and extremely relevant to our business for several reasons.
2.1 Contractual – we use your personal details to enable us to fulfil your purchases. We will not keep personal details for longer than is required.
2.2 fulfilling a personalised order may require us to contact yourselves for further details. Once completed details will be deleted.
2.3 You have opted in and consented to setting up a user section on the website.
2.4 Enquiries from yourself showing a legitimate interest and asking for information may result in us contacting you and holding personal details so as to reply. These details are only held for the process of enquiry and then deleted.
2.5 To allow us to contact you with relevant marketing by email, messages or post if you have opted in to do so.
2.6 If you provide us with personal data that is not your own, you are confirming that you have made them aware of all our privacy policies and terms and conditions and that they have not objected to the use of their personal data.
2.7 If you provide false or inaccurate information knowingly, we may record information and contact the relevant fraud prevention agencies.
2.8 We will not share your personal data to any third party that is not in accordance with our Privacy Policy.
2.9 As a business part of our role is to use and employ individuals and companies to perform different roles and functions on our behalf. This may require us to disclose your personal information in order for us to process and fulfil orders.
These are as follows:
Royal Mail to send and process parcels: https://www.royalmailgroup.com/about-us/our-policies/privacy-notice
Paypal for the processing of payments: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
Smile bank for any bank transfers: http://britannia.co.uk/_site/pdfs/savings/product/terms-and-conditions/data-protection-notice.pdf
Outlook for any email correspondence or website contact forms: https://privacy.microsoft.com/en-gb/privacystatement
Go daddy as our website host: https://uk.godaddy.com/Agreements/Privacy.aspx
Wordpress who the website is built through: https://en-gb.worI dpress.org/about/privacy/
All listed above only have access to the data they require to preform their functions. They are also bound by data protection laws.

Data protection:
3. As a company we have stringent security measures in place to protect your personal data. These being:
3.1 An SSL secure certificate via go daddy. This is a Secure Socket Layer. This includes SHA-2 and 2048-bit encryption – the strongest on the market.
SSL creates a secure encrypted tunnel through which all personal data including usernames, passwords, payment details and more can pass safely.
When you enter the website, you will see a little padlock icon appear in the browser bar to show you that you are safe to share details.
3.2 The website is built through WordPress therefore hosts word press security plugins on the website.
3.3 Due to data protection, our security measures may mean from time to time we will ask for proof of identity before disclosing any account details or personal information. This is to protect both yourselves and us.
3.4 In the highly unlikely event there was ever to be a data protection breach, we would report to the local authorities within 72 hours. We would report what data has been lost, and what countermeasures have been taken.

Access request to personal data.
4. If you have an online account with us, you can amend your personal data held at any time to keep it accurate.
4.1 We automatically delete any data that we have no requirement to hold.
4.2 You can request the deletion of any data held at any time by contacting us via the website contact form and we will do this in a prompt and timely manner
4.3 At any time, you have a right of access to any data we hold about you. This can be done verbally, via the online contact form or via any social media platform we hold.
4.4 As a business, we aim to keep any personal data we hold accurate and up to date.
If you make us aware that we are holding any incorrect data about yourself, we will rectify this by deleting any irrelevant information and or correct where possible. We will do this promptly and in a timely fashion.

Cookies
5. When using the services our website offers, we want to make your visit as easy and useful as possible.
When you use and access the services, we may place a number of cookies files in your web browser. These cookies can not identify you personally but improve the services you use. By continuing with the service, you consent to the use of cookies.
5.1 We use cookies for the following purposes: to enable certain functions of the service. It allows the website to recognise your device and store some information about your preferences or past actions.
5.2 To remember the goods you wish to buy when you add goods to your online basket or proceed to the checkout.
5.3 session cookies providing security that is essential to comply with data protection security requirements for an online service eg online banking
5.4 Recognising you already have a username and login to save re entering each time.
5.5 if you would like more information with regards to cookies and what they are used for. Please visit the following:
Www.allaboutcookies.org
5.6 you are able to set your browser to accept all, some or non cookies at any given time. If you were to decline all cookies, it means that some services would not be available.
6. If you would like any more information or questions with Regards to the updated Privacy Policy then please feel to contact us via the website contact form, any social media platform or email at olivarosebow-tique@outlook.com.

The website: www.oliviarosebow-tique.co.uk is brought to you by Gemma Blackie, trading as Olivia Rose Bow-tique and residing at 40 Mill Crescent, Scotter, Lincolnshire, DN21 3SE, U.K.

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